Daimler Trucks North America (DTNA) has announced its third biennial aftermarket conference - Evolution, which will be held in Washington, D.C., October 12-13, 2016. The conference will provide an opportunity for attendees to discuss the changing aftermarket industry and evolving customer needs.
Close to 2,000 dealers, distributors, vendors and suppliers for Freightliner, Western Star, Thomas Built Buses, Detroit™ and Freightliner Custom Chassis are expected to attend.
Attendees will participate in roundtable discussions, panel interviews, a vendor trade show and listen to presentations on topics surrounding customer service, partnership, market sustainability and continuous improvement. Participants will explore how the integration of continuous improvement culture, innovative tools, products and supply chain enhance the customer experience.